The Mac is not a very popular computer in Israel, which is too bad. One of the reasons is that until just recently the company that was the local distributor and service company seemed not to care about doing anything to grow their business, and provided the worst service available. It was cheaper to buy Macs and accessories from the US, even if you had to ship them to Israel, pay FedEx and customs.
They were recently bought out by another company, iDigital, which seems to at least be trying to grow the business. Whether or not they'll provide better service remains to be seen.
If you're looking for support from other Mac users in Israel, check out the Yahoo Group IsraMac.
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